This Privacy Policy describes the information that we gather on or through our Services and how we use and process such information. For each processing purpose we will articulate the reason for requiring the data, what data we will process, the legal basis for processing the data and how long we will keep the data.

​

Where the legal basis of consent is to be used, this will be gathered freely, and we will use clear, plain language that is easy to understand, and you will be able to remove your consent at any point.

​

What information do we collect about you?

​

We collect/process information so that we can provide the best possible experience when you utilise our services.  This section of the policy will describe the purpose for processing your personal data, the legal basis to do so and how long we will keep your data.

 

Our Product / Service

​

If you choose to use our service, you must provide us with some personal data so that we can provide our services to you, this will include your name, email address, job title, company name, company type, company size, business type, company turnover and company region.  Activity data including the articles and content you view may also be gathered. This data will be used to improve our service, aggregated anonymously, as well as provided to clients with your consent. Other non-mandatory personal data may also be gathered including IP addresses.

We will process data using two legal rationales, if you are an individual and not associated with a contracted client we will ask for your consent. If you are associated with a contracted client we will use legitimate interest as the legal basis to process the data.

Personal data will be retained for a period of up to 5 years for a dormant account, ie an account which hasn’t been used.

 

Corporate

 

If you choose to use our service, personal data items such as Name, Email Address and Telephone number may be stored in our Corporate Cloud Storage, Corporate Email Platform or our Help Desk platform. 

We will process data using two legal rationales, if you are an individual and not associated with a contracted client we will ask for your consent. If you are associated with a contracted client we will use legitimate interest as the legal basis to process the data.

Personal data will be retained for a period of up to 5 years for an active account, ie an account which has been used.

 

Marketing

 

We would like to send you information about products and services of ours which may be of interest to you. You have a right at any time to stop us from contacting you for marketing purposes. The personal data will include names, addresses, email addresses, employer, job title and telephone numbers.

​

 

We will process data using the following legal rationales to send marketing information, if you are an individual and not associated with a contracted client we will ask for your consent. If you are associated with a contracted client, we will use contractual obligation as the legal basis to process the data. If you are associated with a previous contracted client, we will use legitimate interest as the legal basis to process the data. All of the above rationales for marketing information can be removed by informing us of your wish to remove consent.

We will retain personal data for active customer leads for a period of up to 5  years, a lead will be active under the following circumstances

• An email sent by our organisation has not received an unknown account bounce back

• An email has been sent to our organisation from the data subject

 

Cookies

​

Like many websites, we use cookies and similar technologies to collect additional website usage data and to improve our Services. Website usage information is collected using cookies to monitor aggregate site usage metrics such as total number of visitors, pages viewed and web traffic routing on our Services. We will store the cookie values on our platform to allow us to perform our analysis, however this will not be used to target marketing material to an individual user.

We will process data under the legitimate interest legal basis as we only use the data to perform aggregated tracking analysis and will not target individuals based upon this analysis and you also need to accept our cookie policy to allow us to process the data.

We will retain active cookie data for a period of up to 1 year, a cookie will remain active if a user re-visits our platform.

Learn more about how we use cookies https://www.ktsfgo.com/cookie-policy/

 

Updating These Terms

​

We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you at least 30 days before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can request an account deletion.